FAQ's

Frequently Asked Questions (FAQ)

Welcome to the Eagloric FAQ page! We've put together answers to the most common questions we receive. If you don’t find what you’re looking for, please feel free to contact us directly.

1. What is Eagloric?

Eagloric is a premium online clothing store offering a curated collection of fashion-forward apparel for women. We are dedicated to providing high-quality clothing, exceptional craftsmanship, and top-tier customer service to ensure you have the best shopping experience.

2. How can I place an order?

Placing an order at Eagloric is simple:

  1. Browse through our collection and select the clothing items you’d like to purchase.
  2. Click on a product to view its details, and then add it to your cart.
  3. Once you're ready to checkout, go to your cart and proceed to the checkout page.
  4. Enter your shipping and payment details.
  5. Review your order and confirm the purchase.

Once you complete the checkout, we’ll send you an order confirmation email with your order details.

3. What payment methods do you accept?

We accept the following payment methods for your convenience:

  • American Express
  • Diners Club
  • JCB
  • Maestro
  • Mastercard
  • Visa

If you encounter any issues with payment, feel free to reach out to us for assistance.

4. Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping fees and delivery times vary based on your location. For more detailed shipping information, please refer to our Shipping Information page or contact us directly.

5. How long will it take to process my order?

Order processing typically takes 1-3 business days. After your order is processed, it will be shipped, and delivery usually takes between 5-9 business days depending on your destination.

6. Do you offer free shipping?

Yes, we offer free shipping on orders the United States regions.

7. Can I track my order?

Absolutely! Once your order has shipped, we will send you a tracking number via email so you can track your order and see when it will arrive.

8. What should I do if my order is damaged or defective?

We’re sorry to hear about any issues with your order! If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We will arrange for a replacement or a refund, depending on the issue.

9. Can I change or cancel my order?

We aim to process orders quickly to ensure timely delivery. If you need to change or cancel your order, please contact us as soon as possible. If the order has already been processed or shipped, we may not be able to make changes.

10. How do I contact customer support?

You can reach our customer support team through the following methods:

  • Phone: +1 (502) 820-0744 (Monday to Friday, 8:00 AM - 5:00 PM CST)
  • Email: support@eagloric.com (We aim to respond within 1-2 business days)

11. What if I can’t find what I’m looking for?

If you can’t find the specific product you need, feel free to reach out to us. We’re always happy to help with product inquiries, size recommendations, or special requests.

12. How do I know if an item is in stock?

All items that are available for purchase will show as "In Stock" on our website. If an item is out of stock, we will provide an option for you to join a waitlist or be notified when the product becomes available again.

If you have further questions or need additional assistance, please don't hesitate to contact us. We're here to help!